With a Flex-Service carwash, all of the production employees are now in the same location. Plus, you simply don’t need as much labor to handle higher volume levels, and you have the ability to regulate the flow of traffic through the detail center with price.
Customers appreciate the convenience of purchasing a full service wash when they need it and have the time to wait. When they don’t, they can simply get the exterior wash, and get on their way.
Either way, you are able to serve both segments of the market and not risk sharing customers with another carwash.
Separating production from exterior washing also allows the wash to open earlier and stay open later for exterior only washes; requiring just one or two employees. Lastly, the ability to offer express detail services increases the average per car ticket. Not as high a ticket as traditional full service, but higher than an exterior wash.