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Case Study: Clean Express, Stockholm

Clean Express is a new, unmanned self-service wash centre built in a suburb of Stockholm. They have four self-service jet wash bays and self-service vacuum cleaners.

The challenge

As with any unmanned wash centre, security and reliability needed to be outstanding. For this reason the owners wanted all payments and cash holding to be in a single, secured location on the site. They also wanted to avoid tokens, which often jam and can also attract thieves, who cause expensive damage as they try to break in.

The solution

The installers recommended Codax because of the proven reliability of our token-free access systems and the flexibility and security of our payment terminals.

All of the carwash, jet wash and vacuum cleaners at Clean Express are controlled by the Codax code access system and accept Codax Value and Tracker Smartcards.

There is a single Codax Payment Kiosk, securely mounted into a building, where customers can make their selections using a clear, rugged touch screen user interface. Most customers pay using bank cards, although they also have the option of using bank notes. The bankcard terminal within the Payment Kiosk accepts chip and pin cards and can processes pin-free transactions.

When customers pay for a service, the machine prints a standard Codax access ticket with a secure access code printed in barcode format which they scan at the wash or vacuum bay to start their chosen option.

The Clean Express centre also includes the Codax smartcard system so they can give pre-pay cards to regular customers and also offer account cards to fleet users. The cards are conveniently credit-card sized and are branded as the ‘Clean Express Car Cleaning Pass’, providing a constant reminder to return to the centre.

Customers with pre-pay cards can add credit quickly and easily using the Codax Payment Kiosk. For customers with account cards, the Codax Card Manager software provides detailed usage reports ready for invoicing.

More details

If you would like to find out more, please see details of the Codax system and our self service payment systems on our website. Or contact us on +44 1275 866910 to discuss your specific requirements.

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Contactless payments at newest Codax sites

CB Services, operators of forecourts and carwash services in Northern Ireland, are the latest to install self-service carwash kiosks with contactless – or PIN-free – card readers.

There is a clear trend across Europe to use bank cards more, even for low value transactions. Contactless payments are increasing 174% year on year and in the UK, consumers can pay for services up to £30 (€40) in value.

With this in mind, the team at CB Services decided that the time was right to install new carwash kiosks that allow customers to self-select and pay for carwash services, with contactless or chip and PIN card payments but not cash.

The two new carwash machines, installed at EuroSpar in Belfast and Super Value in Ballymoney Antrim, are both located some distance from the main store, so they are choosing to operate the automatic car wash installations as standalone, unattended services. By installing PSD Codax Pay at Wash kiosks they are enabling customers to drive up and pay for a car wash without having to queue in-store.

CB Services chose Codax Pay at Wash kiosks because they make it so quick and easy for customers to drive up to the wash bay, select a programme and pay. These units also eliminate the security issues around cash boxes in machines out on the forecourt.

Codax Pay at Wash kiosks are in use throughout the World with contactless card payments also being accepted at sites in the Netherlands.

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Codax barcodes: proven technology, even better customer experience

Codax has always been the leader in delivering a simpler, more enjoyable customer experience at the wash bay, thanks to a clear and clean user interface. With Codax barcode scanning at the wash bay it has now got even better.

More of our resellers are now including the option of barcode scanning for their new client installations:

  • Our new ticket issue terminal, CTT3, includes the option to print access codes in barcode format. This is also available through many POS linked systems.
  • Codax barcode is perfect for new installations as well as upgrades / retro-fit installations.

As well as rigorous testing by our R&D team, the Codax barcode system was trialled for over a year at busy forecourt sites. Customer feedback has been excellent: carwash users love its ease of use and its reliability.

Read more about barcodes at the wash bay or contact us to discuss options for your carwash or jet-wash installation.

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For more information about these news stories, please contact us on
+44 1275 866910 or email